Scott Townsend

Marketing & Business Transformation Executive

MARKETING PROFESSIONAL
Advertising | Digital | Social Media | Strategy

Accomplished marketing leader with over 20 years of experience in domestic and global advertising, marketing and brand strategy, encompassing a wide range of clients in consumer products, financial services, technology and beverages.  A respected leader, I lead by example and build teams through fostering an environment of accountability, creativity and collaboration.

Client experience: Siemens, Siemens Healthineers, PPG Paints, Plenti, IBM, BlackRock, Kodak, American Express, Avis, Bombardier, Domtar, CCM Hockey, Bell Canada, FM Global, Perrier Waters, and AT&T Wireless.

SUMMARY OF QUALIFICATIONS

  • Successfully launched, positioned, repositioned and revitalized brands, products and services through advertising, PR, direct, web and social media marketing

 

  • Extensive experience and knowledge of advertising, social media, web communications, thought leadership development, market research, collateral and video development, graphic design, promotions, sponsorships, conference and event planning

 

  • Proven ability to create strong client relationships at the highest level which deliver a high degree of growth and profitability

 

  • Strength in recruiting, structuring and managing a team of highly-motivated marketing professionals

 

  • High comfort-level in fast-paced, demanding environments

 

  • Domestic and global experience in both simple and complex, matrixed organizations

 

  • Multiple award-winner, including an Effie award for “Most Effective Campaign”

 

PROFESSIONAL EXPERIENCE

 

OGILVY & MATHER WORLDWIDE/ NEW YORK

Senior Partner, Executive Group Director

  • Client lead on the Siemens, Siemens Healthineers and PPG Paints business in the U.S. for the past 8 years. I have successfully transitioned the account from a traditional advertising-based account to a fully integrated account that includes brand, direct, digital, content and social media.

  • Past Client experience includes: American Express, Blackrock, FM Global, IBM, Kodak, and Plenti.

  • Developed and launched the first ever U.S. loyalty coalition across multiple retailers (AT&T, Rite Aid, Mobile/Exxon, Macy’s, and Enterprise) for American Express (Plenti).

  • Successfully launched Kodak’s new inkjet product in 7 countries that saw their market share grow from 0 to 3%. The integrated effort included: Microsite development, display advertising, search, consumer TV, print, radio, retailer TV, retail POS, retail promotions and guerrilla/viral marketing.

  • Launched a pilot campaign that became IBM’s 1st successful integrated campaign targeting small and medium businesses. Campaign produced a 15% increase in revenue in the pilot markets.

 

DOMTAR, INC./ MONTREAL

Director of Marketing

  • Led marketing group for $6 billion manufacturing company including creation and management of the department budget/P&L.

  • Reorganized department of 9 marketing professionals from product focused to client/target focused.

  • Launched environmental marketing program with the goal to de-commoditize Domtar’s printing and office products (in conjunction with NGO group - Rainforest Alliance).

 

Director, Advertising, Digital and Brand Strategy

  • Led advertising and brand strategy group including creation and management of the department budget and the yearly marketing communication budget $30MM (USD). Managed a department of 6 marcom professionals.

  • Restructured Domtar’s brand and marketing communication effort after the company acquired 4 US mills and doubled its revenue from $2B to $4B (USD).

  • Developed 1st corporate integrated marketing communication campaign positioning the ‘new Domtar’ internally and externally - including a new tagline and brand guidelines.

  • Briefed management and sales on brand messages, marketing communication efforts and key selling points.

  • Acted as brand spokesman for the ‘new Domtar’ including two Conference Board seminars.

  • Defined and hired agency resources: Advertising, Digital, Direct, Graphic Design and Public Relations.

 

BRAND DOCTOR/MONTREAL

Founder - Advertising, Brand and Marketing Consultant

  • Consultancy focused on leading Agency and Clients through key strategic marketing and business initiatives.

 

RYAN & DESLAURIERS/MONTREAL

Vice President, Director of Client Services

  • Clients include: CCM Hockey and Bell Canada.

  • Hired to help independent design firm expand into full service advertising agency.

 

McCANN-ERICKSON/NEW YORK

Vice President, Management Representative

  • Clients include: Avis Rent-A-Car and Lucent Technologies.

  • Led group that developed all national advertising and digital communications.

 

OGILVY & MATHER WORLDWIDE/NEW YORK

International Account Supervisor

  • Clients include: IBM and American Express.

  • Supervised all communication and markets worldwide.

                                   

EDUCATION        Concordia University, Montreal, Canada

B.A., Communications

 

LANGUAGES        English and French.

 

CITIZENSHIP        American and Canadian.